There is nothing here to earn
Start with the part no guide leads with, because it decides whether the rest of the page is for you. Across every source we can read, not one cosmetic is obtainable by playing the game. No skin drops, none is bought from a merchant, none is behind an achievement. Three cosmetics exist — two Koo skins and one hat for Emma — and each is attached to a purchase: any pre-order grants the Brown Shiba, and the Digital Deluxe adds the Black Shiba and Oni’s Hat. If you bought a standard copy after launch, the customisation menu is empty and no amount of progress fills it.
- Skins are cosmetic only. NerdsChalk is explicit that they "do not alter combat performance", and no source claims otherwise.
- One source lists a Merchant’s Scarf and a Nomad headpiece as earnable. No other source mentions either, and it is a site that invents nouns for this game elsewhere — see the sources note. They are not published here.
- Whether the Deluxe items ever become earnable is an open question that /editions/ already carries. Nothing has changed it.
Why your pre-order bonus looks missing for the first few hours
This is the actual complaint behind most of the searching, and it has a mundane answer: the menu does not exist yet. Everything cosmetic is equipped at Emma’s bed aboard the Cleanse Walker, and the Cleanse Walker is not yours until you have driven Rangifer off midway through Chapter 1. Before that there is no bed, no menu and no sign anywhere that a bonus was ever applied. Nothing is wrong with your code. NerdsChalk puts the same gate slightly differently — the option appears "after the flashback sequence" — and the two descriptions are compatible; the flashback and the Rangifer fight sit within the same stretch of Chapter 1.
And the one claim on this page we cannot stand behind fully
The menu’s own name. The option is reported as Special Content, on Emma’s bed, and that reaches us through a search-result summary of a Game8 page rather than off the page itself, because Game8 blocks automated fetching from this site — a limitation `docs/competitors.md` has recorded since the competitor watch started. So treat the label as a lead: go to the bed, and the option you want is the one that lists what your account owns. If you are standing in front of it and it says something else, that is a correction worth sending, and the contact route is on the site.
Emma is the part where the sources fall out
Oni’s Hat aside, whether anything changes what Emma looks like is genuinely contested and this site has already published a position on it. Skill Up, reviewing after finishing the game, said the armour icon in your inventory changes and Emma does not — the same outfit start to end. NerdsChalk says the opposite in a different article, naming Light Gambeson, Chain Mail and Leather Garb as distinct visual outfits, without saying it checked. And a Steam feature request from a player asks for outfit variety on the grounds that "staring at the exact same character model for a 30 to 40-hour campaign gets stale", which is weak evidence in the way only a request can be: nobody asks for a thing they already have. Two of the three point the same way. The page that argues it out is linked below and it is the one to read before buying armour for the look.